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1.3 Asking Questions You Can't Find Answers To

1.3.1 Problem

You have a pressing question about DNS or BIND and can't find the answer in this book.

1.3.2 Solution

Check one of the relevant mailing lists or newsgroups:

  • The BIND Users mailing list, at bind-users@isc.org, discusses the operation and configuration of BIND name servers and resolvers. BIND Users is bidirectionally gatewayed to the Usenet newsgroup comp.protocols.dns.bind.

  • The BIND 9 Users mailing list, at bind9-users@isc.org, discusses the operation and configuration of BIND 9 name servers.

You can also try asking me at Cricket's Corner: http://www.menandmice.com/9000/9300_DNS_Corner.html. I can't answer every question, but I answer as many as I can.

1.3.3 Discussion

Before asking a question on either of these mailing lists or the newsgroup, be sure to check their archives. See Section 1.2 for their locations. If everyone did this, the volume of messages on the mailing lists would drop precipitously, and newbies would get fewer curt or exasperated answers from cranky old-timers like me. (And we'd all live happily ever after.)

You may want to subscribe to one of the mailing lists or the newsgroup above, rather than just posing your question, getting an answer and disappearing until the next question pops into your head. Subscribing guarantees that you'll see any replies (since some folks won't copy you on responses) and will expose you to a wealth of DNS and BIND knowledge.

To subscribe to BIND Users or BIND 9 Users, send a message with the word "subscribe" in the body to bind-users-request@isc.org or bind9-users-request@isc.org, as appropriate.

1.3.4 See Also

Section 1.2 and "Handy Mailing Lists and Usenet Newsgroups" in Chapter 3 of DNS and BIND.

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